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BILLING & REFUNDS

BILLING TERMS

We offer a subscription-based service to the content with the Iron Mastery Web App. All purchases are subject to our Terms And Conditions.

Subscriptions can be purchased either directly from: 

a) The Iron Mastery website; or
b) Externally (In-App Purchase)

Different subscription plans are offered. You may choose to subscribe monthly or yearly. By choosing your subscription plan, You agree to be billed monthly or yearly. The subscription fee will apply regardless of how much or how often You access or use Your subscription.

PAYMENT: Subscriptions to the Iron Mastery Web App will be auto-renewed on the first day of Your next billing period. You must notify Us of any change to your Payment Method. We will assume your Payment Method is correct and will continue to bill fees and charges relating to Your subscription by Your nominated Payment Method. If any subscription fees billed to Your account are not processed for any reason We may suspend Your subscription until payment is made in full.

REFUND POLICY

Our refund policy only applies to the first time you purchase our product. A refund period is valid only within the first 14 days of your subscription, counted from the first day of purchase. The refund amount is only valid for the first month of subscription. Second time purchases will not be permitted the same rights to refund. We understand that sometimes the timing may not be right when you purchase our product and you may return to purchase later, but please be aware second purchase refund requests will not be permitted. This is to protect our product and ourselves from individuals who may take advantage of our refund policy.  

REFUND PROCESS: To submit a request for refund within the refund period send an email to support@ironmastery.com. A refund takes up to four (4) business days to process.

PRODUCT USAGE POST-REFUND: By receiving a refund, you agree to remove all files downloaded from our website, and all rights to use the product will be revoked. We reserve the right to decline a refund if the client does not adhere to these conditions.

DUPLICATE PURCHASE: In the event of a billing error or duplicate billing, IronMastery.com will investigate the matter and issue a full refund if deemed necessary.

ACCOUNT CANCELLATION

To unsubscribe and cancel your account, contact support@ironmastery.com. Upon cancellation, you account data is deleted and removed. This includes your training progress. Should you decide to sign up again, your training progress is reset to the beginning. If you wish to put your subscription on hold due to special reason(s) or circumstances, contact support@ironmastery.com with a detailed explanation. We reserve the right at our sole discretion to refuse or approve your request to put your subscription on hold.
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